The colonel was not a fan of modern KFC it turns out.
Once in the kitchen, the colonel walked over to a vat full of frying chicken pieces and announced, "That’s much too black. It should be golden brown. You’re frying for 12 minutes — that’s six minutes too long. What’s more, your frying fat should have been changed a week ago. That’s the worst fried chicken I’ve ever seen. Let me see your mashed potatoes with gravy, and how do you make them?"